Customer Testimonial
Image Air Charter’s attention to detail and personal service constantly impresses us when we make our travel arrangements. Around the clock reliable and friendly, courteous service exceeds our expectations and your flight departments staff are always looking for ways to make our travel time most comfortable and effective. We are pleased with your attention to operational safety and maintenance, and your focus on keeping our aircraft in pristine condition. On occasion, when we have needed additional quality aircraft, your ability to access other aircraft has been very favourable as well.
We frequently recommend your company to our clients and business acquaintances because we are so satisfied with your services. We also look forward to getting your expert advice and recommendations on our next aircraft purchase.
Mark Silver
CEO Optus Capital
Safety is Our Priority
Maximum Concern for Safety While Providing the Highest Level of Personalized Service
IMAGE AIR CHARTER'S focus is the safe operation of our aircraft, while providing the highest levels of personalized service in the business aircraft industry. In recent years, business aircraft have compiled an outstanding safety record that is comparable to or better than that of the airlines IMAGE AIR CHARTER has an unblemished safety history. The IMAGE AIR CHARTER team of highly skilled, experienced and dedicated professionals is always available to assist you with your transportation needs. Continual training of the entire team ensures our ability to meet the most exacting requirements in the areas of aircraft operations.
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Crew Training
IMAGE AIR CHARTER pilots are very experienced and trained with the best facilities in the industry. Working with FlightSafety International, the world's premier flight training corporation, we've maintained leading-edge industry practices for pilots.
IMAGE AIR CHARTER and FlightSafety International share a common philosophy that "a well trained crew is the best safety device for any aircraft." Image Air Pilots train an average of 10 – 20 days every year – to comply with Canadian commercial licensing regulations.
Security
IMAGE AIR CHARTER'S uncompromising commitment to safety is evident in our pilot training. Aircraft maintenance and operating procedures are also the cornerstone for our diligent security measures. To ensure your security, Image Air Charter strictly adheres to the following procedures which includes, but is not limited to:
- IMAGE AIR CHARTER aircraft are thoroughly inspected prior to boarding passengers on every flight.
- All our aircraft parked overnight are secured by various means to ensure that no access has been made to any part of the aircraft.
- All IMAGE AIR CHARTER flight crew members pass employment checks including RCMP and FBI security checks.
- All passengers arriving at the executive terminals are greeted by IMAGE AIR CHARTER flight crew members who identify themselves with security photo identification badges.
To further ensure the security of our passengers wherever they travel, IMAGE AIR CHARTER works with the FBO’s, local airport authorities, law enforcement officials, Transport Canada and FAA security officials to comply with recommended requirements whenever necessary.